There are instances when either a Windows or Mac computer does not recognize or detect an iPad that has been connected via a USB cable. There are also situations when iTunes simply does not respond to a connected iPad or the device keeps on alternating between connecting and disconnecting.
Is your iPad not connecting to your computer or iTunes? Here are some reasons and solutions for this common problem:
1. Faulty USB cable:A common reason for an iPad not to connect to a computer is a faulty USB cable. Your original USB cable that came along with your iPad might be faulty already due to wear and tear. Remember that Apple cables have been notorious for their short life span.
USB cables from third party manufacturers might not function properly as well due to poor product quality. This is especially true for unbranded and cheaper cables.
The obvious solution is to purchase a new cable from Apple or an Apple-authorized manufacturer. However, when buying from a third party manufacturer, make sure that the USB cable is compatible for charging and data transfer.
2. Problem in connectors:Dirt accumulates on the conductive connectors found in either ends of the USB cables or the connector pins in an iPad or a computer. In this case, lightly dust these connectors off with a clean cloth, preferably with a microfiber cloth, or use mini vacuums to blow off dirt and debris.
Burnt and faulty connectors or conductive pins due to overheating can also be a reason why a computer does not recognize a connected iPad. Have the device checked in an authorized service center.
The USB port of the computer might be the source of the problem. Try using other ports or connect the iPad to another computer. Note that to resolve a problem involving connectors and ports, it is best to exhaust all possible scenarios that would pinpoint which connector or port is faulty.
3. Low battery charge:Inadequate power supply or low battery charge is also another reason for an iPad not to connect to a computer.
An iPad needs sufficient power so that automated synchronization and backup processes while connected via iTunes would not be halted during instances when battery charge drains beyond operability. Interruption may result to data loss after all.
This aforementioned fact varies though. Some iPad devices will not connect with a battery power of around 10 percent while others will not connect even with around 50 percent. The best solution is to make sure that the iPad is fully charged.
A “Not Charging” prompt in the iPad while connected to the computer via a USB cable also indicates inadequate power supply or low voltage from the USB port. Use the wall charger to power up the battery.
4. Problems in Windows:There may be a specific software problem in Windows that rendered it unable to detect and recognize a connected iPad.
One notable problem is the absence of a driver software that would enable Windows to recognize an iOS device. This is called the Apple Mobile Device USB. While this driver is automatically downloaded and installed alongside iTunes, the drive software might end up deleted or corrupted for several reasons.
The best workaround is to uninstall and reinstall iTunes. Another solution is to download Apple Mobile Device USB directly online from the Apple website.
5. Additional side note: Are the aforementioned reasons and solutions not working? In case when an iPad sill does not connect despite determining the possible reasons and exhausting the aforementioned solutions, it is better to have the device checked in an authorized service center. A recent software update or internal hardware might be the problem and only a trained technician can determine this.